Bookings and rates
Booking calendar, room types, rate plans and seasons.
PMS · Channels · Booking engine · AI — built in Brazil
Pousari takes over the operation: AI agents answer your guests on WhatsApp, rebalance your team’s workload, suggest your rates and show you where the money is — with you approving every decision that matters.
Takes 5 minutes. No card.
11:47pm
"Any rooms for the long weekend? Two adults and a child."
AI replied in 4s · booking confirmed and paid via PIX
Housekeeping
Room 12 idle for 2h · check-in at 2pm
Reassigned to Ana · SLA preserved
Projected cash · 30 days
R$ 42,180
Laundry running 38% above average — worth a look
The diagnosis
What Brazil’s independent hoteliers are actually saying — not our opinion, their own survey:
51%
name the shortage of qualified staff as the single biggest obstacle to their business.
Panorama da Hotelaria Independente 2026 · Hospedin (n=235)
52%
was hospitality turnover in 2025 — more than half the team replaced in a single year.
CAPIH, 2025
21%
consider their management well organised. The rest run on urgency, deciding without a single indicator.
Panorama da Hotelaria Independente 2026 · Hospedin
40%
have no structured method for setting the nightly rate. The price comes out on gut feel.
Panorama da Hotelaria Independente 2026 · Hospedin
You do not need another screen to fill in. You need someone to do the work.
The difference
The system you use today
Pousari
Four agents, one 24-hour shift
Not a chatbot with canned replies. Four agents with real access to your system: they check live availability, raise a PIX charge, open a housekeeping task — and hand the conversation to you when they are not sure.
The AI knows its own limits: when it is unsure, it hands the conversation to your team with the full context.
Approvals
Nothing that touches money, your team or your reputation runs on its own. The AI assembles the whole action, shows its reasoning and waits for your sign-off. One tap approves, one tap dismisses — and everything lands in the audit log, with who approved it and when.
Ana has 6 open tasks and Júlia has 1. Moving 2 rooms from Ana to Júlia keeps both of today’s check-ins on time.
Guest complained about road noise in chalet 4. Reply drafted in your tone of voice, acknowledging the issue and citing the window replacement.
84 guests who stayed in May and never returned. 10% off for low season, with an expiry date.
Laundry is 38% above the 6-month average with no matching rise in occupancy. Worth reviewing the contract.
AI finance advisor
The data is already in the system. What was missing was someone to read it for you — no spreadsheet, no waiting on the accountant, no guessing.
How much did I actually keep in July?
Finance advisor
July closed at R$ 118,400 in revenue and R$ 31,900 in profit — a 26.9% margin, 4 points below June. The drop came from two places: laundry (+38% with no rise in occupancy) and midweek promotional rates, which landed 19% under your target cost per room.
Based on your 1–31 July entries · 3 recommendations available
All in one system
PMS, channels, booking engine, payments, tax documents, POS and AI — born together, not bolted on. One login, one dataset, one bill at the end of the month.
Booking calendar, room types, rate plans and seasons.
Availability and rates in sync with the OTAs, without overbooking.
Zero commission on direct bookings, in pt-BR and BRL, on your domain.
PIX with automatic capture, cards, instalments and boleto.
NFS-e and NFC-e issuance, guest records and occupancy reports.
Tasks, teams, shifts and live room status.
Restaurant, bar and tours posting straight to the guest folio.
Consumption, suppliers and restocking before you run out.
Guest history, segmentation and win-back campaigns.
Cash flow, margin and anomalies — in plain language.
Where each one stops
Compared by tool category rather than by brand — because most properties run two or three of these at the same time.
| What a property actually needs | Spreadsheet + WhatsApp | Traditional PMS | Channel manager | Support chatbot | Pousari |
|---|---|---|---|---|---|
| Store bookings and guest records | ~ | ✓ | — | — | ✓ |
| Sell on OTAs without overbooking | — | ~ | ✓ | — | ✓ |
| Booking engine with zero commission | — | ~ | ✓ | — | ✓ |
| PIX, cards, instalments and boleto | — | ~ | ~ | — | ✓ |
| NFS-e, NFC-e and FNRH | — | ~ | — | — | ✓ |
| Answer the guest 24/7 and close the booking | — | — | — | ~ | ✓ |
| Coordinate housekeeping and the team | ~ | ~ | — | — | ✓ |
| Suggest your rate | — | — | ~ | — | ✓ |
| Tell you where the money is | — | ~ | — | — | ✓ |
| Price published on the website | ✓ | — | — | ~ | ✓ |
R$ 239.70 for a PMS, a channel manager and a booking engine — with no AI at all. A hotel chatbot adds another R$ 765 to R$ 1,530 on top.
R$ 379, everything included
Prices published on the vendor's own site, September 2026: R$ 49.90 for the PMS + R$ 119.90 for the channel manager + R$ 69.90 for the booking engine, from the same table. The chatbot is converted from US$ 150–300 at R$ 5.10. Yes, a standalone PMS from any vendor is cheaper than a whole system — which is exactly why the number that decides is the bundle, not the first line of the quote.
Pricing
Nearly every competitor hides the price behind a form and a sales call. Ours is right here.
To get compliant and start operating without paying anything.
R$ 0
Free forever
To stop paying commission and sell direct.
R$ 379/month
11 to 20 rooms
For properties that sell experiences, not just room nights.
R$ 599/month
11 to 20 rooms
No setup fee. No lock-in. Cancel anytime.
Free forever, no credit card. Essencial has no room limit and includes the full PMS, digital check-in, FNRH, NFS-e issuance and PIX. What is capped is the WhatsApp AI quota: 50 replies per month. You only pay when you want to lift that cap, sell on the OTAs, use the zero-commission booking engine or turn the 4 AI agents loose.
No. It is 100% cloud and works on a phone, a tablet and any computer with a browser. The housekeeping team uses it from their own phones, including over WhatsApp.
The AI answers from what is registered for your property — policies, rates, live availability. When it is unsure it does not invent: it hands the conversation to your team with the full history. And any action touching money, staff or a public review goes through your approval first.
Digital check-in already collects the record data, and the system generates the FNRH and the occupancy report, as well as issuing the NFS-e. Important: we provide the tooling and make submission easier — data accuracy and the tax obligation itself remain the property’s responsibility, and rules vary by municipality.
No. We import your bookings, guests and rooms from your current system, and the Cloudbeds integration keeps working while you migrate. You can run both in parallel until you are confident.
Yes. Encrypted data, per-property isolation, an audit log on every sensitive action and handling in line with the LGPD. No guest data is sold or shared, and the AI automatically strips national ID, document, phone and card numbers from anything passing through it.
The account and the PMS are ready the same day. Connecting WhatsApp Business and training the AI on your property’s policies and tone of voice usually takes up to 24 hours.
Create the free account, connect WhatsApp and watch the first guest message get answered without you.
No credit card · We run our own pousada on this system
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